IDSENTRA™
Talk through your operation
Security operations

When the frontline decision becomes a security matter, send the encounter—not just an alert.

IDSENTRA can move an identity or screening exception to the appropriate responder with the originating person, location, operator, source, policy, and handling context attached, then preserve ownership, escalation, evidence, and disposition as the event develops.

Response routing

Security operations workflow

Ownership changes as the event escalates.

The operating record passes from detection to an assigned responder without losing the original context.

  1. Detect a review condition

    Identify an event that meets configured escalation criteria.

  2. Assign ownership

    Route the event to the appropriate authorized responder.

  3. Coordinate response

    Share the context needed to act consistently across teams.

  4. Record the disposition

    Preserve the response and outcome for later review.

Illustrative workflow — not a live product screen. Verified interface screenshots can replace this visual after production capture.
Response after the identity decision

When an encounter needs action, send the context with it.

Connect identity, location, operator, screening context and policy to alerts, security response, escalation and the record of how the event was resolved.

  1. Context-rich escalation

    Send relevant identity, location, operator, screening, and handling context with the event so security does not begin with an unexplained notification.

  2. Acknowledgement and ownership

    Make it visible who received the event, who owns the response, and whether escalation or handoff is required.

  3. Cases and evidence

    Carry consequential events into authorized investigation and evidence workflows without re-entering the original encounter.

  4. Location awareness

    Retain the property, entrance, counter, checkpoint, or temporary-site context behind the event.

  5. Multi-site handoff

    Coordinate authorized response across locations while preserving where the encounter originated and which team acted.

  6. Protected administration

    Manage locations, devices, permissions, integrations, retention, and policy through protected administrative workflows rather than operational quick-auth sessions.

  7. Reviewable outcome

    Preserve appropriate actions, evidence, timeline, and disposition so authorized teams can understand how the event was resolved.

Next in the decision path

Carry response context into structured casework.

Move consequential events into an investigation without rebuilding the history.

Explore investigations